• Appointment time slots are not all the same! Certain visits do require more or less time. We do try our best to stay on time to limit the time patients need to wait in the waiting room.
   
• Our appointment slots are scheduled as outlined:
   
  • Regular visits :                                  10 minutes
     
  • Complete physical examinations :        20 minutes
     
  • Psychiatric counseling :                      20 or 30 minutes
     
  • Procedures :                                     20 or 30 minutes
     
  • Private medical examinations :            20 or 30 minutes
     
  • Telephonic consultations:                  
     
• The receptionist needs to know what type of service you need at the time of booking the appointment so that she can book an appropriate amount of time.

Regular visits:

• These appointments are used for your day-to-day needs.
   
• The doctor is able to address ONE complaint or medical problem during a single regular visit.
   
• Should you have several other problems that also need attention, please schedule further appointments on separate dates. Alberta Health and Wellness will not allow more than one regular visit per patient with the same doctor on any particular date.
   

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Complete Physical Examinations:

• We do recommend that patients of all ages book a complete physical examination on an annual basis. These visits are focused on preventative medical care.
   

• Each patient in Alberta is eligible to two comprehensive examinations with the same physician per year.
   

• Complete physical examinations should be scheduled well in advance.
   

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Psychiatric counseling:

• Psychiatric counseling visits are exclusively booked on the recommendation of the doctor following a regular visit.
   
• Should the doctor during any regular visit be of the opinion that you need extended time to discuss social or psychological problems, you will be rebooked for a counseling session to allow extended time.
   
• In order to be fair to other patients, these visits will always be at the end of the workday.
   

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Procedures:

• All procedures will be booked as a continuation of a previous regular visit.
   
• Surgical procedures will be booked during certain predetermined times of the week and can not be done during regular consultations.
   

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Private (non insured )medical examinations:

• Examples :
  • Aviation medical examinations.
  • Immigration medical examinations.
  • Driver medical examinations.
  • Insurance medical examinations.
     
• Private examinations are not insured by the Alberta Health Care plan (with the exception of senior drivers older than 74 years 6 months).
   
• Please ask the receptionist about the fees at the time of making the appointment.
   
• These examinations need to be paid in cash directly after the medical.
   

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  Telephonic Consultations:
   

• Should you wish to speak to the doctor about an issue without coming in for a visit, you may request the receptionist to ask the doctor to return your call.
   

• Telephonic consultations are private services (not paid by Alberta Health Care), and you will be requested to pay for the service with a valid credit card at the time requesting the telephonic consultation.